What this is

This is a swap service for the Guest Kitchen Knife Set. When your knives start to feel less clean and predictable, order a refresh: we ship a sharp set to your property, and you (or the housekeeper) send the dull set back.

Designed for guest kitchens

Instead of sharpening emergencies or rental swaps, this service keeps knives in rotation without gaps or complaints.

• Why refresh cycles work
• Why this beats knife rental

How the refresh works

1. Order a refresh when performance starts drifting (before guests complain).
2. We ship a sharp matching set to your rental home.
3. Swap the knives — put the sharp set in the kitchen.
4. Pack the dull ones and return using the included packaging and label.

What you receive

• A sharp matching 3-knife set (Chef, Santoku, Bread) ready to go straight into the kitchen
• Simple return packaging designed to be easy for housekeepers and managers
• Return label (apply and drop in the mail)

When to order a refresh

You don’t need to wait for a bad review. Order when you notice any of these:

• Tomatoes and peppers take extra pressure
• Onions crush instead of slicing cleanly
• Guests “saw” through food instead of cutting cleanly
• The knives feel inconsistent from heel to tip

A note for housekeepers & managers

This is designed to be boring:

• Swap the knives when the new set arrives
• Pack the dull set in the provided materials
• Label + mail — drop the box with outgoing mail

Marked to reduce walk-offs

The knives in this program are clearly marked as part of a system. The goal is simple: knives stay in the kitchen, cycle after cycle. If they happy to walk, let us know... a small replacement charge and knife can be included on your next shipment.

Important notes

• This refresh is for the Guest Kitchen Knife Set only. If you’re using other knives, contact us and we’ll point you to the right option.
• Please return the dull set promptly (3-5 days) so your program stays in good standing and inventory stays predictable.
• If something is missing or damaged, include a note in the box so we can resolve it quickly.

Links

• Need the starter set first? Get the Guest Kitchen Knife Set →
• Home kitchen instead of a rental home? Use our sharpening subscription →

Bottom line

Guests notice dull knives. They talk about them in reviews. Not because they’re picky, but because prep becomes harder. This refresh is the simplest way to keep the kitchen feeling cared for, without adding operational complexity. And, guests will be more likely to include a review that says "The place is great. And, they even had sharp knives."